Please enter the details of your request. A member of our support staff will respond as soon as possible.
What is the physical address where the store is located?
What is the unique numerical identified of the store at your location?
If there is an issue with the lock of the store front, what do you currently see? Select all that apply:
If you're experiencing an issue with the tablet menu screen, please select what you are seeing:
If the menu screen is stuck on a page with a message, what does the message state?
What is the Error Code showing on the Tablet Menu Screen under the "Notify Us" button?
The credit card reader is the device used to swipe a credit card to unlock the store. Select all that apply:
Let's make sure the store is properly receiving power. Select all that apply:
To locate the cellular connection device, proceed to the back of the unit. You will see a Grey Box attached to the top bar. On older store versions look through the bottom grate on the store. You should see lights illuminated behind the grate on the upper right.
