Tag Order Email Updates

Carolina Villatoro Updated by Carolina Villatoro

Overview

When you place an RFID tag order from the Byte Dashboard, you can elect to receive emailed updates as your order moves through processing and shipping. You no longer need to check the Tags page to track your order’s status.

Who receives these emails? Emails are sent to users who elect to receive emails when the order is placed.

When are emails sent? Each email is sent within one hour of the order being placed or shipped. Emails come from support@bytetechnology.co. If you don’t see them, check your spam or junk folder, and consider adding this address to your safe senders list.

To receive emailed updates:

  1. When placing a tag order, mark "Email me updates about this order," and that's it.

Which emails will I receive?

1. Order Received

Subject: We’ve received your Byte tag order

Sent when your tag order is placed. This email confirms your order and includes:

  • Order date and campus
  • Order summary: number of SKUs, total tag quantity, and estimated tag order total (does not include shipping)
  • Order details: SKU, printed text, type, and quantity for each line item
  • Shipping method and ship-to address

2. Order Shipped Subject: Your Byte tag order has shipped!

Sent when your tag order ships. This email includes everything in the Order Received email, plus your FedEx tracking number. Click the tracking number to follow your shipment, or enter it at fedex.com.

More about tag shipping

How long until my tags arrive? Tag orders are processed in the order they’re received and can take 1–3 business days to process before leaving our warehouse. Shipping time begins once your order ships:

  • Ground: 2–5 business days, depending on your distance from our California warehouse
  • Overnight: The next business day. Orders that ship on a Friday arrive the following Monday.

How am I billed for tag orders? All tag orders and shipping charges are posted to your account as adjustments and will appear in your monthly remittance.

Need help? Have a question about your tag order? Reply to either email, or contact Byte Support at support@bytetechnology.co.

How did we do?

How to order tags

Edit a tag order