Using the Dashboard
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Stores > Discounts
Stores > Financial
Export Lots as CSV
Products > Transactions
How to edit an SKU and use unused tags for a different product
Products > Tag Orders
Export EPC Inventory
Products > Archive
Products > Inventory
Add a Product
Products > Details
Transaction status definitions
Transactions > Logs
Transactions > Customer Emails
Authorization Fee / Hold
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to prevent mischarges
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
No IP / Red or Yellow Border
Sending Remote Commands
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
As you leverage the Byte Technology solution, you will regularly order RFID tags from the Dashboard.
Two Ways to Order Tags
1. Tags tab on the left hand Navigation Bar
2. Reorder via Products Tab > Tag Orders
When you order tags you will see or be prompted to enter the following information:
When a product is created in the Byte Technology Dashboard, an internal SKU number is generated.
This number is the first set of digits encoded in each RFID tag.
This field is NOT editable.
Byte Technology supports a total of 4 different types of tags. The tags are of different sizes and are meant for different types of products.
Left to right: regular tag, drink flag tag (folded and unfolded), microwave safe, and metal flag (folded and unfolded)
46mm W x 76mm L (1.8" x 3")
most common tag and is used on salads, sandwiches, snacks, and other products.
Drink Flag Tag
Folded: 25.4 W x 50.8mm L (1" x 2")
intended to be used on products where the bottle or jar is full of liquid, Ie. Drink bottles, yogurts, and soups.
98.4mm W x 19mm L (3.875" x 0.75")
intended to be used on products where the tag will be placed on a heatable container
Metal Flag Tag
Folded: 25.4 W x 50.8mm L (1" x 2")
intended to be used on products where it will be placed directly on a metal surface, such as aluminum cans
Printed text on tag
SKU Number is in grey as it is not customizable and will be printed on every tag for every product.
The open text field box is to customize what name of the product you wish to have printed on this particular tag order. This is helpful if you have rotating variations of a product but want to use the same SKU number but need the text on the tag to show the current variation.
Max limit of 32 Characters
Name of the product in your product library is what shows on the tablet and customer receipt
Example in the dashboard:
Name: Protein Salad
Printed Text on tag: Salmon Salad
To the customer on tablet and the customer receipt it will show the SKU name of Protein Salad but the tag itself will show Salmon Salad.
Number of tags
You can order tags in increments of 100. Every roll of tags is a different QTY based on what you ordered. As little as 100 QTY up to 4,000 QTY can fit on one roll.
Price Per Tag
Each Tag: $0.15 each
Please note: FedEx Delivery shipping costs are additional and can be seen under "Manual Adjustments" in the Reports tab. This cost is dependent on the weight of the package, delivery location, and travel time. The manual adjustment fee is for the cost of the shipping of the order to your delivery address.
Tag fees from ordered tags are charged to your monthly remittance - no payment is required at the time of order.
For each tag order, you can select which type of delivery you want for that particular order. The processing time to print your tag order is between 1 -2 business days plus the time to ship.
You can expedite your order by selecting a faster shipment method.
- FedEx Overnight - Standard Overnight - Delivery to your location by 4 pm the next day from the time of shipment
- FedEx Ground - Standard Ground - 3-5 business days from time of shipment depending on where the end destination is set
- Pickup - Pick up locally at our Petaluma, CA Office