Using the Dashboard
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Stores > Discounts
Stores > Financial
Export Lots as CSV
Products > Transactions
Delete/Undelete (or Archiving) a Product
How to repurpose tags
Products > Tag Orders
Export EPC Inventory
Products > Inventory
Add a Product
Products > Details
Transaction status definitions
Transactions > Logs
Transactions > Customer Emails
Edit the default preauthorization amount
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to Export Transactions for Enhanced Sales Analysis
How to prevent mischarges
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Transactions included in a remittance
Remittance Processing Schedule
How do I provide my banking information?
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Tagging Best Practices
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
1. Introduction to Byte Technology Dashboard
2. Overview of Summary Page + Navigation Bar
3. Stores Section Overview
4. Products Section Overview
5. Transactions Section Overview
7. Discounts Section Overview
8. Financials Section
Campus Card Stores
Byte Store Dimensions/Store Types
Troubleshooting & FAQs
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
No IP / Red or Yellow Border
Sending Remote Commands
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
Updated by Isabella Gumm
In traditional practices, inventory had to be kept track of very strictly. A written (or typed) document had to be used to record inventory going in and going out of a store. With Byte Technology, you do not have to do that. The Byte store will count the inventory automatically.
How does that work?
When a Byte store has completed restock mode or a transaction has finished, the Byte store will scan the contents and see what products are there and what aren't. Based on what it reads, it will update the inventory accordingly. This is why proper tagging and merchandising practices are so important. If the scanners cannot see the tags, the inventory amount will be incorrect. This is another reason why going into restocker mode is so important. It makes the store aware that you are taking product out and putting product in.
Can inventory be typed in or edited?
No, inventory cannot be input manually. The store will read everything and count the inventory automatically. The reason why is this makes sure the store can read all the products which, in turn, will make sure all customers are charged correctly.
Can products be removed from inventory through the dashboard?
No, the inventory has to be removed manually from the Byte store. It will be read in the inventory as long as it is in the store. Until the product is physically removed, customers can take and purchase the product - regardless if the inventory was manually lowered.