Inventory Amount FAQs

Isabella Gumm Updated by Isabella Gumm

In traditional practices, inventory had to be kept track of very strictly. A written (or typed) document had to be used to record inventory going in and going out of a store. With Byte Technology, you do not have to do that. The Byte store will count the inventory automatically.

How does that work?

When a Byte store has completed restock mode or a transaction has finished, the Byte store will scan the contents and see what products are there and what aren't. Based on what it reads, it will update the inventory accordingly. This is why proper tagging and merchandising practices are so important. If the scanners cannot see the tags, the inventory amount will be incorrect. This is another reason why going into restocker mode is so important. It makes the store aware that you are taking the product out and putting the product in.

Can inventory be typed in or edited?

No, inventory cannot be input manually. The store will read everything and count the inventory automatically. The reason why is this makes sure the store can read all the products which, in turn, will make sure all customers are charged correctly.

Can products be removed from inventory through the dashboard?

No, the inventory has to be removed manually from the Byte store. It will be read in the inventory as long as it is in the store. Until the product is physically removed, customers can take and purchase the product - regardless if the inventory was manually lowered.

Help! My inventory amount is incorrect! What can I do?

The inventory does not read when the best tagging or merchandising practices are not properly followed. Please reference this article on how to test and verify inventory.

We would recommend you check on the placement of your inventory to re-situate the tags so that the following occur:

  • The tag is not hidden among the products
  • All merchandising best practices are followed.
  • All flag tags are folded correctly and are up and off the product. Please refer to this article about how flag tags should look.
  • The tags are not touching other products.
  • Tags are not in direct contact with metal or liquid (this includes yogurt and sauces

If you need additional support, please email support with photos of the inventory that is not reading. We will want to see how it is tagged and merchandised.

How did we do?

Merchandising Recommendations

Restocking FAQs