Using the Dashboard
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Stores > Discounts
Stores > Financial
Export Lots as CSV
Products > Transactions
How to edit an SKU and use unused tags for a different product
Products > Tag Orders
Export EPC Inventory
Products > Archive
Products > Inventory
Add a Product
Products > Details
Transaction status definitions
Transactions > Logs
Transactions > Customer Emails
Authorization Fee / Hold
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to prevent mischarges
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
No IP / Red or Yellow Border
Sending Remote Commands
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
To view all transactions included in a month's remittance, you'll need to process a transaction export from the Financials page.
Because Byte Technology supports clients across many geographies, we standardize remittances to the UTC time zone. That means transaction times are translated to UTC time zone before determining what month's remittance they belong in.
UTC is a fixed time zone that never observes Daylight Saving Time. The time difference for US time zones during non-Daylight Saving time is as follows:
- Eastern Standard Time: 5 hours ahead
- Central Standard Time: 6 hours ahead
- Mountain Standard Time: 7 hours ahead
- Pacific Standard Time: 8 hours ahead
You can see a summary and breakdown of how your remittance for each campus by month is calculated under the Financials tab.
By selecting the carrot on the far left column of this table view, you can see sales and fees associated with specific stores for that given month.
Export Transactions in a Remittance:
Select the export button on the far right column.
Export Transactions CSV: This export will show you the transactions that were accounted for in this calculation of your credit card sales.
Export Remittance Summary CSV: This export will show you the table summary view in CSV format.
When viewing your exported transactions csv, you can then filter transactions to only include transaction statuses where the payment was successfully processed:
If you have any stores where a credit card is not used for payment (campus cards, for example), you'll want to only filter transactions where "Credit Card" = "Y".
Lastly, sum "Total Amount Charged to Customer" to get to the total amount of credit card sales included in your month-end remittance.