Using the Dashboard
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Stores > Discounts
Stores > Financial
Export Lots as CSV
Products > Transactions
How to edit an SKU and use unused tags for a different product
Products > Tag Orders
Export EPC Inventory
Products > Archive
Products > Inventory
Add a Product
Products > Details
Transaction status definitions
Transactions > Logs
Transactions > Customer Emails
Authorization Fee / Hold
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to prevent mischarges
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
No IP / Red or Yellow Border
Sending Remote Commands
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
The Summary tab gives you a high-level overview of how your fleet of Byte stores is performing in real-time by displaying sales, spoilage, Byte stores that need attention, Byte Stores with out-of-stock pars, Product Performance, and Store Performance.
Sales Data Overview
Gain a quick snapshot of how your Byte store sales are doing on a daily, weekly, or monthly basis by selecting the green tile in the upper right corner and picking a time frame. Once a value is selected, the data on the summary page will update to the corresponding values and all charts/tables will update accordingly to reflect the data you wish to see.
The following sales data types displayed on the summary page are as follows:
Sales by $ amount, Sales by (qty), Sales by Category, Credit Card Sales ($), top Byte stores total sales (qty), Total Sales (qty)
Sales ($): dollar amount in sales since the prior period
Sales (qty): number of items sold since the prior period
Sales by Category: shows you the number of food items sold by menu category (this is a great way to help determine your most popular food items and supply the demand!)
Credit Card Sales ($): a detailed overview of credit card sales that displays hour by hour (last 12 hours) and dollar amount
Top Stores Total Sales (qty): this will display the top 5 stores with the highest number in sales by quantity
NOTE: if you have under 5 stores, all of your stores will still appear here and display accordingly in the chart.
Total Sales (qty): a line graph that shows total sales in dollar amount from the last 12 hours
Byte Stores with Out of Stock PARS
This section displays Byte stores and time since last restock line by line, as well as the product and average weekly sales for that product. See the example in the screenshot below.
Top Sellers and Product Performance
View how well a product is doing by scrolling down to Top Sellers on the Summary Page. Top Sellers will display the top 3 most bought items and display sales in Quantity as well as change in percentage.
Product Performance: in this section, find a brief overview of each of your products, sales generated for each, food cost (supply), spoilage ($), margin ($), and any discounts ($) associated with the product.
Keeping track of spoilage is just as important as keeping track of sales. At the top of the summary page, you can view Spoilage ($) in dollar amount for all stores since prior period. You can also view this data at the store or product level by scrolling down to Store Performance or Product Performance.
Select the green tile in the upper right corner to filter out spoilage by the options below. All categories in this section will update to the selected filter.
NOTE: To REFRESH the Summary Page, select the arrows appearing in a circular motion in the top right corner as shown in the picture above.
Byte Stores That Need Attention
This displays all of your Byte stores, corresponding addresses, health, and the date and time of the stores; last heartbeat. This overview provides a quick and efficient way to view all of your Byte stores' health in one snapshot.