Using the Dashboard
Summary
Stores
Stores Tab Overview
Stores > Status
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How To Set Pars
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Export Lots as CSV
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How to edit an SKU and use unused tags for a different product
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Export EPC Inventory
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Add a Product
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Coupon Reporting
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How to View Transactions & Transactions Overview
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How to prevent mischarges
Feedback
Discounts
Discounts > Add a Happy Hour Discount
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Discounts Overview
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
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Settings
Getting Started
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Ordering Tags
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How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Tagging drinks
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
Connectivity
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
Code 400C
Code 600
Code C
Code E
No IP / Red or Yellow Border
Code 200
Sending Remote Commands
Screen Issues
Store Temperature
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Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
- All Categories
- Using the Dashboard
- Discounts
- Discounts > Creating Coupons
Discounts > Creating Coupons
Coupons are great to use on individual transactions when you do not want a discount to appear on the menu screen. Coupons are entered on the menu screen after a transaction ends - you will see a coupon box to enter underneath the Email address box.

Byte University Tip: Single-use coupons can be sold to locations similar to a gift card - Locations like to give incentives to new employees on their first day or as a treat for a great sales month. Reusable coupons are great for the first-week launch of new stores - you can use marketing tools to disperse coupon code and urge first-time customers to try.
Creating Coupon Codes
Navigate to the Discounts tab
Select + Add in the top right-hand corner
Select Coupon

Complete each section accordingly:
Name - Used as the primary reference to the discount. This name will be visible in the discount CSV export and used to easily search in the table view showing all current and expired discounts.
Value - the amount or percentage you wish to be discounted to the transaction when the coupon is applied
Billed to Location - the amount that the location of the store is to be charged for this discount, scale 0-100%
Type: select either Single User Or Reusable
- Single Use: Unique Coupon code applied to a single transaction and becomes void after use
- Reusable: Custom coupon code that can apply to multiple transactions until its end date
Applies To - used to select products and/or categories eligible for this coupon, and which stores it is valid. By default, the discount will be applied to all products, categories, and stores.
Active Dates - used to know date range of when coupon is valid
Click Save once completed
*Please note - Once discounts are created they can't be edited. To edit an existing discount you will have to end the currently running discount and create a new one*
For Single Use Coupons - Click Download Coupon Info - this will give you a CSV file of all the unique codes to use
Here is an example of creating reusable and single-use coupons:

Finding your Single Use Coupon Codes Later:You can pull the coupon code report at any time after creating the coupon.
Navigate to the Discounts tab
Select the coupon discount in the table view
Select Export Coupon Info
