Using the Dashboard
Summary
Stores
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Sales Tax
Stores > Discounts
Stores > Financial
Products
Export Lots as CSV
Products > Transactions
How to edit an SKU and use unused tags for a different product
Products Overview
Products > Tag Orders
Export EPC Inventory
Products > Archive
Products > Inventory
Add a Product
Products > Details
Tags
Transactions
Transaction status definitions
Transactions > Logs
Coupon Reporting
Transactions > Customer Emails
Authorization Fee / Hold
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
Export Transactions
How to prevent mischarges
Feedback
Discounts
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts Overview
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Financials
Settings
Getting Started
Remittances
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Ordering Tags
Restocking Product
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Tagging drinks
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
Connectivity
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
Code 400C
Code 600
Code C
Code E
No IP / Red or Yellow Border
Code 200
Sending Remote Commands
Screen Issues
Store Temperature
Inventory
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
- All Categories
- Advice & Troubleshooting
- Connectivity
- How to Install an OptConnect Cellular Device on a Byte Store
How to Install an OptConnect Cellular Device on a Byte Store
Updated
by Carolina Villatoro
Identify the Router and its accessories:
- OptConnect neo or neo2 cellular router
- Antenna with dual leads
- Ethernet cables
- Power adapter
- OptConnect modem mounting bracket w/ mounting hardware
Tools required
- Phillips Head screwdriver, small and regular
- Step-stool or free-standing ladder
Installation Instructions
- Connect antennas to OptConnect Device

- Attach bracket onto OptConnect.

- Connect the Ethernet Cord and Power Cable to OptConnect.

- Mount the OptConnect.
- Install the USB power cable as shown below.
- Install the Ethernet cable as shown below.
- Install the Antenna cable as shown below:

- Route the antenna cable along the back wall and out the large hole in the hat as shown below:

- Install the two phillips head screws to mount the opt-connect bracket, holding the modem in place:
- Place antennas on top of the Byte store. Note: if your Byte store has Dual Antennas, make sure the antennas are at least 6 inches apart.

- After a few minutes you should be able to see three green lights on the OptConnect modem and no red or yellow border on the store tablet display:
PERFORM WALK AWAY CHECKLIST
- ❏ Display is on, responds to touch
- ❏ Credit card reader light on and green
- ❏ OptConnect - 3 lights on
- ❏ Inside fridge lights (2) are on
- ❏ All surfaces clean, glass is clean (inside and outside)
- ❏ Store shows online in the Byte Dashboard