Using the Dashboard
Summary
Stores
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Sales Tax
Stores > Discounts
Stores > Financial
Products
Export Lots as CSV
Products > Transactions
How to edit an SKU and use unused tags for a different product
Products Overview
Products > Tag Orders
Export EPC Inventory
Products > Archive
Products > Inventory
Add a Product
Products > Details
Tags
Transactions
Transaction status definitions
Transactions > Logs
Coupon Reporting
Transactions > Customer Emails
Authorization Fee / Hold
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
Export Transactions
How to prevent mischarges
Feedback
Discounts
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts Overview
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Financials
Settings
Getting Started
Remittances
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Ordering Tags
Restocking Product
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Tagging drinks
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
Connectivity
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
Code 400C
Code 600
Code C
Code E
No IP / Red or Yellow Border
Code 200
Sending Remote Commands
Screen Issues
Store Temperature
Inventory
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
- All Categories
- Advice & Troubleshooting
- Connectivity
- Ethernet setup and networking requirements
Ethernet setup and networking requirements
Connecting your Byte store to ethernet connectivity is simple, fast, and easy. Please see the required materials before proceeding.
Required Tools for Setup
- Phillips head screwdriver
- Step stool or freestanding ladder. You'll need to access the top "hat" on the Byte store.
- A Cat5 ethernet cable that is long enough to reach the internet router or wall port.
- Source of internet. Ex: ethernet wall port or internet router.
Setup Steps
- Remove the top hat of the Byte store by removing the 8 screws using a Philips screwdriver.
- Connect the Cat5 ethernet cable to the ethernet port, as shown in the photo below:

Byte Technology Network URLs and Ports
When a Byte store is placed on local Ethernet, make sure your firewall is configured appropriately. Byte will need access to the following DNS:
kiosk.pantrylabs.com - Byte server for the kiosk to pull relevant information
kiosk-prod.bytefoods.com - Byte server for the kiosk to pull relevant information
*.pantrylabs.com - diagnostics
*.pantryretail.com - diagnostics
*.bytefoods.co - diagnostics
Byte needs access to the following ports:
80, 443 (SSL), 5228/5229/5230 (FCM)
Downstream commands include:
- Kiosk lockdown
- Kiosk status request
- System reboot
- Forced application update
- Inventory pull
- Kiosk unlock