Using the Dashboard
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Stores > Discounts
Stores > Financial
Export Lots as CSV
Products > Transactions
How to edit an SKU and use unused tags for a different product
Products > Tag Orders
Export EPC Inventory
Products > Archive
Products > Inventory
Add a Product
Products > Details
Transaction status definitions
Transactions > Logs
Transactions > Customer Emails
Authorization Fee / Hold
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to prevent mischarges
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
No IP / Red or Yellow Border
Sending Remote Commands
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
In the Stores section, you will find all of your stores and information that relates to all the Byte stores in your fleet.
To Access Byte Stores
Click on Stores on the left-hand side.
Important information you can see on this page for all of your Byte stores include:
Campus Name: The name of your campus. Also known as CID.
Store Name: The name of your Byte store including the KID# (Kiosk ID)
Health: This column indicates the health of your Byte store, (think offline/online).
Address: The physical location of the Byte store
Last Restock: The date of the last restock
Current Inventory: The number of items currently available for purchase
Avg Daily / Sales Qty: An average of daily sales in quantity
Last Heartbeat: The date and time of the last check-in with the server (should occur once every 10 minutes)
If you want to see more information about the store, click on the store.
Here is where you see the following information about the Byte store:
General: The general information about the store such as address, name, etc.
Restock: This will show the restock information for that store such as what is in stock, and how many items were restocked last.
Discounts: The current discounts that are active for the store.
Technical: The technical information about the Byte store such as the serial number for the store, OptConnect, and credit card reader.
Status: This is where the "heartbeats" are shown. They are checked in every 10 minutes.
Another great feature on this page is the Send Command to Store.