Understanding Transaction Preauthorization and Processing Times

Carolina Villatoro Updated by Carolina Villatoro

Overview: When a transaction is completed, a temporary hold is placed on the customer's method of payment. This article explains how long holds may last and provides important details regarding their release.

How Long Does a Hold Last?

A hold on funds can take up to 7 business days to be released, depending on your bank's specific processing time. Please note that each bank may have different policies and timelines for releasing holds.

Who Controls the Release of a Hold?

Once the transaction is completed, we immediately authorize the release of the hold. However, the timing of the release is determined by your bank. Unfortunately, we do not have control over the exact time when the hold is released.

When Can I Expect the Hold to Be Released?

In many cases, the hold is released within 24 hours after the transaction is finalized. However, it may take up to 7 business days, especially if the hold period overlaps with the start of a new month.

Additional Information:

  • If the hold persists beyond 7 business days, we recommend contacting your bank for more specific information about their processing times.
  • For any concerns or questions, feel free to reach out to our support team.

Need More Help? If you have any further inquiries or require assistance, please submit a support ticket or contact us directly at support@bytetechnology.co.

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