Using the Dashboard
Summary
Stores
Stores Tab Overview
Stores > Status
Stores > Technical
Stores > General
Web Based Store Inventory / Online Menu
Download a Pick List for easy restocking
Stores > Restock
How To Set Pars
Sales Tax
What is a KID?
Stores > Discounts
Stores > Financial
Products
Export Lots as CSV
Products > Transactions
Delete/Undelete (or Archiving) a Product
How to repurpose tags
How to Bulk Import Products
Products Overview
Products > Tag Orders
Export EPC Inventory
Products > Inventory
Add a Product
Products > Details
Tags
Transactions
Understanding Transaction Preauthorization and Processing Times
Transaction status definitions
Transactions > Logs
Coupon Reporting
Transactions > Customer Emails
Edit the default preauthorization amount
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to Export Transactions for Enhanced Sales Analysis
How to prevent mischarges
Feedback
Discounts
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts Overview
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Financials
Settings
Getting Started
Remittances
Transactions included in a remittance
Remittance Processing Schedule
How do I provide my banking information?
Ordering Tags
Restocking Product
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Tagging Best Practices
Tagging Frozen Food
Tagging drinks
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
1. Introduction to Byte Technology Dashboard
2. Overview of Summary Page + Navigation Bar
3. Stores Section Overview
4. Products Section Overview
5. Transactions Section Overview
6. Feedback
7. Discounts Section Overview
8. Financials Section
9. Settings
10. Congratulations
Campus Card Stores
Byte Store Dimensions/Store Types
Troubleshooting & FAQs
Connectivity
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
Code 400C
Code 600
Code C
Code E
No IP / Red or Yellow Border
Code 200
Sending Remote Commands
Screen Issues
Store Temperature
Inventory
Door Lock Issues
Open a CSV file in Excel or Google Sheets
How to Reach Support
Combatting Theft With Your Byte Store
Error Codes: Out of Service Troubleshooting Guide
- All Categories
- Using the Dashboard
- Stores
- Stores > Technical
Stores > Technical
Access Technical
To navigate to the Technical tab, go to Stores > Select Store > Select Technical. Here you will find important information:
Serial: the unique serial number of the fridge body
Campus: the unique account number of your fleet
Timezone: timezone set for this store unit
Pantry Service: The software version of the Service app running. Pantry Service is the main UX for the customer, tech, and restocker users
Pantry Watchdog: The software version of Watchdog app running. Pantry Watchdog, as the name implies, watches Pantry Service and makes sure it is always running
Android: The version of Android running on the Tablet
Store Server: The URL of the Byte Technology server the store is communicating with
NOTE: To access the components and the connectivity subsection, simply click on the arrow next to each item and the information will display as shown in the example below.
- Components -
Kit: The type of tablet hardware
RFID: status of RFID reader
- Connectivity -
OptConnect: name of hardware used
OptConnect Serial Number: the serial number located on the optconnect device
Last Heartbeat: the most recent timestamp of when the store checked in with Byte Technology's servers; a heartbeat sends all status information that is found on the Status sub-section and should happen every 10 minutes.
Latest Check-in: most recent check-in
Last IP Address: last know internet protocol address
Recent Product Downloads: the most recent update of inventory, menu, and promotions between the store and the dashboard; this synch happens every 5 minutes.
Store Temperature: the most recent update of temperature. This is included in status information that is found on the Status sub-section and should happen every 10 minutes.