Using the Dashboard
Stores Tab Overview
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How To Set Pars
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How to edit an SKU and use unused tags for a different product
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Transaction status definitions
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How to View Transactions & Transactions Overview
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Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
Transactions included in a remittance
Remittance Processing Schedule
Where can I find billing information?
How do I provide my banking information?
Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
Branding your store
Setting up your Byte Technology store
How soon will I receive my store?
Byte Store Specs
Box 2.5 Byte Store Specs
Tagging Best Practices
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
Tagging soups or yogurts
Tagging salads or other hard packaging
Are RFID tags microwave safe?
Webinar: Tagging Best Practices
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
Advice & Troubleshooting
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
No IP / Red or Yellow Border
Sending Remote Commands
Door Lock Issues
Open a CSV file in Excel or Google Sheets
Error Codes: Out of Service Troubleshooting Guide
A shelf life discount is used to automatically discount certain product SKUs that are near the end of their shelf life.
Set Up a Shelf Life Discount
- Navigate to the Discounts tab
- Select + Add in the top right-hand corner
- Select Discount
Complete each section accordingly:
Name - Used as the primary reference to the discount. This name will be visible in the discount CSV export and used to easily search in the table view showing all current and expired discounts.
Value - the amount or percentage you wish to be discounted during the transaction
Billed to Location - the amount that the location of the Byte store is to be charged for this discount, scale 0-100%
Type: select shelf life
Max Shelf Life Days: Enter the max amount of shelf life days that any products that have that amount of less than the number entered will be discounted accordingly. Shelf life days are entered in at the product SKU level - if you do not enter shelf-life for a product the Byte store assumes it has 1000 shelf life days.
Max Expiration Days: Enter the max amount of expiration days. When a product is stocked in the Byte store during restock it then starts a countdown of remaining shelf-life days. When a product hits this max expiration days number with days left on the shelf the discount will apply on the menu screen and transactions until that product is purchased or removed during a restock.
Applies To - used to select products and/or categories eligible for this discount, and which Byte stores it is available. By default, the discount will be applied to all products, categories, and stores.
Active Dates - used to know when to apply and remove the running discount
Click Save once completed
Here is an example of setting up a Shelf Life Discount:
How to end a discount:
- Go to the Discounts tab located on the right side of the dashboard
- Click the discount you wish to end
- Press the End Now button you see on the bottom right.