Using the Dashboard
Summary
Stores
Stores Tab Overview
Stores > Status
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Download a Pick List for easy restocking
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How To Set Pars
Sales Tax
What is a KID?
Stores > Discounts
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Export Lots as CSV
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How to repurpose tags
How to Bulk Import Products
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Edit the default preauthorization amount
How to adjust a transaction or process a refund
How to View Transactions & Transactions Overview
How to Export Transactions for Enhanced Sales Analysis
How to prevent mischarges
Feedback
Discounts
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts Overview
Discounts > Creating Coupons
Discounts > Add a Shelf Life Discount
How to redeem a coupon
How to end a Discount
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Remittances
Transactions included in a remittance
Remittance Processing Schedule
How do I provide my banking information?
Ordering Tags
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Setting Up Your New Store
How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
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Tagging Best Practices
Tagging Frozen Food
Tagging drinks
Tagging Non-Perishable Products
Product tagging best practices
Tagging sandwiches or burritos
Tagging snacks or soft packaging
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Tagging salads or other hard packaging
Are RFID tags microwave safe?
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
1. Introduction to Byte Technology Dashboard
2. Overview of Summary Page + Navigation Bar
3. Stores Section Overview
4. Products Section Overview
5. Transactions Section Overview
6. Feedback
7. Discounts Section Overview
8. Financials Section
9. Settings
10. Congratulations
Campus Card Stores
Byte Store Dimensions/Store Types
Troubleshooting & FAQs
Connectivity
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
Code 400C
Code 600
Code C
Code E
No IP / Red or Yellow Border
Code 200
Sending Remote Commands
Screen Issues
Store Temperature
Inventory
Door Lock Issues
Open a CSV file in Excel or Google Sheets
How to Reach Support
Combatting Theft With Your Byte Store
Error Codes: Out of Service Troubleshooting Guide
- All Categories
- Using the Dashboard
- Discounts
- Discounts > Add a Shelf Life Discount
Discounts > Add a Shelf Life Discount
A shelf life discount is used to automatically discount certain product SKUs that are near the end of their shelf life.
Set Up a Shelf Life Discount
- Navigate to the Discounts tab
- Select + Add in the top right-hand corner
- Select Discount
Complete each section accordingly:
Name - Used as the primary reference to the discount. This name will be visible in the discount CSV export and used to easily search in the table view showing all current and expired discounts.
Value - the amount or percentage you wish to be discounted during the transaction
Billed to Location - the amount that the location of the Byte store is to be charged for this discount, scale 0-100%
Type: select shelf life
Max Shelf Life Days: This is where you input the maximum number of days a product can stay on the shelf before it gets discounted. If a product has fewer days left than the number you enter here, it'll be discounted. You set this at the product SKU level. If you don't set a shelf-life for a product, the Byte store assumes it has 1000 shelf-life days by default.
Max Expiration Days: Input the maximum number of days before a product expires. Once a product is stocked in the Byte store, a countdown begins for its remaining shelf-life days. When the remaining days reach the maximum expiration limit you've set, the discount will automatically apply on the menu screen and transactions. This discount will continue until the product is bought or removed during restocking.
Applies To - used to select products and/or categories eligible for this discount, and which Byte stores it is available. By default, the discount will be applied to all products, categories, and stores.
Active Dates - used to know when to apply and remove the running discount
Click Save once completed
Here is an example of setting up a Shelf Life Discount:
What's the difference between Max Shelf-Life Days and Max Expiration Days?
Max Shelf-Life Days determines when a product becomes eligible for a discount based on its remaining shelf-life, while Max Expiration Days dictates when the discount is automatically applied once the product's remaining shelf-life reaches a specified threshold. Let's say I have a salad that has a shelf-life of 7 days. I want it to be discounted when the salad is on it's last 2 days. I would set it up like so:
- Enter "2" under Max Expiration Days
- Enter "7" under Max Shelf Life Days
This tells the Byte store that once there are 2 days left on its shelf-life, this discount needs to apply.
How to end a discount:
- Go to the Discounts tab located on the right side of the dashboard
- Click the discount you wish to end
- Press the End Now button you see on the bottom right.