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Summary
Stores
Stores Tab Overview
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Download a Pick List for easy restocking
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How To Set Pars
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What is a KID?
Scheduled Kiosk Lockdowns
Stores > Discounts
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Products
Export Lots as CSV
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How to repurpose tags
How to Bulk Import Products
Products Overview
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Export EPC Inventory
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Add a Product
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Scheduled Reports: How-To Automate Transactions and Restocks Exports
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Transaction status definitions
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Edit the default preauthorization amount
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How to View Transactions & Transactions Overview
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Discounts
Discounts > Add a Happy Hour Discount
Discounts > Add a Standard Discount
Discounts Overview
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Discounts > Add a Shelf Life Discount
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How to end a Discount
Financials
Financials > Remittance Overview
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Remittance Processing Schedule
Adding Your ACH
How do I add/change my banking information?
Settings
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Ordering Tags
Restocking Product
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How to restock a Byte store
Setting up your store to be NAMA-certified
Custom graphics install instructions
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Setting up your Byte Technology store
How soon will I receive my store?
Standard Byte Store Specs
Tagging Best Practices
Tagging Frozen Food
Tagging Drinks and Liquid Products
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Tagging snacks or soft packaging
Tagging Soups, Yogurts, Parfaits & Pudding
Tagging salads & hard packaging
Merchandising best practices
Test and verify inventory
Tagging heatable entrees
Tagging aluminum cans and foil-lined products
Dashboard Onboarding | A self-guided training
1. Introduction to Byte Technology Dashboard
2. Overview of Summary Page + Navigation Bar
3. Stores Section Overview
4. Products Section Overview
5. Transactions Section Overview
6. Feedback
7. Discounts Section Overview
8. Financials Section
9. Settings
10. Congratulations
Campus Card and Payroll Deduct Stores
Campus Cards & Employee Badge Payments FAQs
What Happens When a Customer Has Insufficient Card Funds?
Understanding Campus Cards & Payroll Deduct Payments
Byte Store Dimensions/Store Types
Troubleshooting & FAQs
Connectivity
How to Install an OptConnect Cellular Device on a Byte Store
Ethernet setup and networking requirements
Transactions made while store is offline
How do I get a store back online?
Code 400C
Code 600
Code C
Code E
No IP / Red or Yellow Border
Code 200
Sending Remote Commands
Screen Issues
Store Temperature
🧊 Why Your Dashboard May Show a Higher Temperature or “Too Warm” Status
Adjusting the store temperature
Inventory
Antennas in the Byte Store - Where to Place Your Products
Customer Inquiry: Need Help With Your Transaction?
Code 400
Door Lock Issues
Open a CSV file in Excel or Google Sheets
How to Reach Support
Combatting Theft With Your Byte Store
Error Codes: Out of Service Troubleshooting Guide
- All Categories
- Using the Dashboard
- Discounts
- Discounts > Add a Shelf Life Discount
Discounts > Add a Shelf Life Discount
A shelf life discount is used to automatically discount certain product SKUs that are near the end of their shelf life.
What Scenarios Need A Shelf-Life Discount?
Fresh products are great, but they do have an expiration date. You don't want to spend the time making your food only for it to be thrown away because it expired. Instead, you can set up a shelf-life discount to apply to products that are set to expire soon. This discount is advertised on the tablet screen to incentivize customers to grab that product. A discounted sale is better than no sale.
Set Up a Shelf Life Discount
- Navigate to the Discounts tab
- Select + Add in the top right-hand corner
- Select Discount
- Complete each section accordingly:
- Name: Used as the primary reference to the discount. This name will be visible in the discount CSV export and used to easily search in the table view showing all current and expired discounts
- Value: The amount or percentage you wish to be discounted during the transaction
- Billed to Location: The amount that the location of the Byte store is to be charged for this discount, scale 0-100%
- Type: Select shelf life
- Max Shelf Life Days: Enter the maximum number of days a product can remain on the shelf before it's considered expired. You want it to match what you set this at the product SKU level.
- Max Expiration Days: Input the maximum number of days before a product expires. Once a product is stocked in the Byte store, a countdown begins for its remaining shelf-life days. When the remaining days reach the maximum expiration limit you've set, the discount will automatically apply on the menu screen and transactions. This discount will continue until the applicable product is bought or removed during restocking.
- Applies To: used to select products and/or categories eligible for this discount, and which Byte stores it is available in.
- Active Dates: used to know when to apply and remove the running discount
- Click Save once completed
What's the difference between Max Shelf-Life Days and Max Expiration Days?
Max Shelf-Life Days states the product's total shelf-life days, while Max Expiration Days dictates when the discount should be automatically applied once the product's remaining shelf-life reaches a specified threshold.
Let's say I have a salad that has a shelf-life of 7 days. I want it to be discounted when the salad is on it's last 2 days. I would set it up like so:
- Enter "2" under Max Expiration Days
- Enter "7" under Max Shelf Life Days
This tells the Byte store to apply the discount once there are 2 days left on its 7 day shelf-life.
How to end a discount:
- Go to the Discounts tab located on the right side of the dashboard
- Click the discount you wish to end
- Press the End Now button you see on the bottom right.

Does this discount stack?
Yes! This is the only stackable discount. You can add a shelf-discount so that it is 10% when there are 3 shelf-life days left and then another 20% off when are is 1 shelf-life day left.