Screen Issues

Screen is Black, Credit Card Reader Light is Off

When the screen is black and the green credit card reader light is off, but the Byte store is still getting power, here are steps to check.

Updated

Code 4000

Code 4000 means that the store cannot find the connection to the credit card reader to process transactions.

Isabella Gumm
Updated by Isabella Gumm

Code 10000

Code 10000 means Touchscreen not found: The Store cannot find the external USB touchscreen used on Dragonfruit kits.

Isabella Gumm
Updated by Isabella Gumm

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