How to unlock a store

Anyone restocking the store (i.e., delivery drivers) will need to know how to unlock the store using the tablet. The tablet has a similar look and feel to an iPad, and the steps to unlock the store are very simple. Anyone from "Associate" level up to "Premium Manager" has access to the physical store. Just make sure that you have your user name and password ready: 


Log in with your restocker username and the same password you use to access the Byte Dashboard. Remember - user names and passwords are case-sensitive, and it's best to input each letter/number slowly. Press "Submit." 


Click the green "Unlock" button to unlock the store.


Well done! When you're ready to lock up, simply close the door and click the red "Lock" button.

If you're having issues with unlocking the store, the first thing to try is manually rebooting at least twice. If your login account is brand-new, then the reason could be that the store's software needs to be updated. Rebooting twice or more should take care of this issue.

If you still have issues, contact us at We're here to help! 

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