Stores that Need Attention - Overview

Monitoring your store remotely has never been easier, while on the Summary Page, you will see a section titled "Stores that need attention" - It is important to review this section and understand the health of your Byte Store. 

Different Health Statuses you will see from this view:

Offline: The Store cannot reach our backend

RFID Error: The Store cannot find any RFID hardware or any product or temperature tags.

Too Warm: The store is out of temperature range (>41 degrees for more than 30 mins)

Archived: The store has been archived and is not connected to the back end - you are not being charged for these stores, nor can they be used to sell. 

Online: The store is connected to the back end

How to troubleshoot and correct a health status:

Offline: Power cycle (physically reboot the store by unplugging the power cables for 5 seconds)

RFID Error: Power cycle (physically reboot the store by unplugging the power cables for 5 seconds)

Too Warm: Power cycle (physically reboot the store by unplugging the power cables for 5 seconds)

For more information on how to troubleshoot - take a look at stores health status.